About the Company: We are seeking a dynamic and forward-thinking Director of Warehouse Operations to lead our warehouse facility in the Naperville area through a critical digital transformation. This role is responsible for re-engineering processes to streamline workflows, increase efficiency, and drive the adoption of advanced technologies. The successful candidate will leverage process automation and advanced analytics to optimize quality, productivity, and overall operational efficiency while mentoring a team to embrace digital tools and a high-performance culture. Experience in managing a union workforce is essential.
About the Role: Lead the warehouse’s digital transformation by implementing cutting-edge technologies, automation, and analytics to optimize workflow, reduce inefficiencies, and drive productivity. Continuously improve warehouse processes to ensure the highest standards of productivity, quality, and operational efficiency. Develop and mentor a high-performing team to adapt to digital tools, fostering a culture of continuous improvement and excellence. Drive the achievement of critical KPIs, ensuring all targets related to quality, productivity, and efficiency are met or exceeded. Oversee daily operations in a unionized environment, ensuring smooth labor relations and compliance with all union agreements. Ensure adherence to all relevant industry regulations and legislative guidelines, particularly regarding the use of technology and automation in warehouse operations. Develop and execute long-term strategies for warehouse operations in response to evolving business demands and technological advancements.
Responsibilities:
- Digital Transformation: Lead the warehouse’s digital transformation by implementing cutting-edge technologies, automation, and analytics to optimize workflow, reduce inefficiencies, and drive productivity.
- Operational Efficiency: Continuously improve warehouse processes to ensure the highest standards of productivity, quality, and operational efficiency. Identify opportunities for process automation, including the use of conveyance systems and other digital tools.
- Leadership & Mentorship: Develop and mentor a high-performing team to adapt to digital tools, fostering a culture of continuous improvement and excellence. Manage a team of 15-20 union employees, ensuring alignment with organizational goals and KPIs.
- Performance Management: Drive the achievement of critical KPIs, ensuring all targets related to quality, productivity, and efficiency are met or exceeded. Partner with senior leadership to align operational strategies with the broader business objectives.
- Union Management: Oversee daily operations in a unionized environment, ensuring smooth labor relations and compliance with all union agreements. Promote a collaborative and respectful workplace culture.
- Compliance & Best Practices: Ensure adherence to all relevant industry regulations and legislative guidelines, particularly regarding the use of technology and automation in warehouse operations.
- Strategic Planning: Develop and execute long-term strategies for warehouse operations in response to evolving business demands and technological advancements.
Qualifications:
- Education: Bachelor’s degree in Logistics, Business Administration, or a related field.
- Experience: A minimum of 5+ years in a senior leadership role within a high-volume, digitally enabled fulfillment center. Proven experience leading digital transformations of operational processes, utilizing automation and technology to drive increased speed, efficiency, and accuracy. Strong experience in re-engineering warehouse operations to align with digital strategies. In-depth knowledge of industry regulations and legislative guidelines, particularly as they relate to technology implementation. Demonstrated success in using automation and advanced digital tools to improve productivity and operational efficiency. Experience managing unionized employees is required.
Required Skills:
- Strong leadership and team-building abilities.
- Excellent problem-solving skills and a data-driven approach to decision-making.
- Ability to foster a culture of innovation, high performance, and continuous improvement.
- Proven ability to manage change effectively in a fast-paced, evolving environment.
- Strong interpersonal and communication skills, with the ability to collaborate with cross-functional teams and influence stakeholders at all levels.
